Client Privacy Notice

Recruitment Direct UK Ltd
Last updated: 10 February 2026

1. Introduction

Recruitment Direct UK Limited (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our clients and business contacts.

This Client Privacy Notice explains how we collect, use, store, and protect personal data relating to client representatives, hiring managers, and individuals who engage our recruitment and workforce services.

 

2. Who We Are

Recruitment Direct UK Limited
Herkimer House
Mill Road Industrial Estate
Linlithgow
EH49 7SF
Scotland
United Kingdom

We are a recruitment business operating in accordance with UK employment and data protection law.

3. What Personal Data We Collect

We may collect and process the following types of personal data relating to client contacts:

  • Full name and job title
  • Business contact details (email address, telephone number, business address)
  • Company details
  • Vacancy and hiring requirements
  • Communication records (email, phone, WhatsApp, SMS)
  • Contractual and billing information
  • Feedback regarding candidates and placements
  • System usage data (where using our recruitment platforms)

We do not intentionally collect personal sensitive data from clients unless required for lawful business purposes.

4. How We Collect Your Data

We collect personal data through:

  • Direct engagement with Recruitment Direct UK Ltd
  • Service agreements and contracts
  • Vacancy briefings and hiring discussions
  • Meetings, calls, and email correspondence
  • Our website and recruitment systems
  • Referrals and business networking

5. How We Use Your Data

Client personal data is used for legitimate business purposes, including:

  • Managing recruitment services and placements
  • Understanding hiring requirements
  • Presenting suitable candidates
  • Managing contracts and service agreements
  • Invoicing and financial administration
  • Maintaining business relationships
  • Legal and regulatory compliance

6. Use of Technology & AI

Recruitment Direct UK Ltd uses technology, including AI-assisted systems, to support recruitment and workforce processes.

AI may be used to assist with:

  • Candidate shortlisting and skills matching
  • Vacancy analysis and workforce insights
  • Communication and scheduling
  • Administrative efficiency and reporting

We confirm that:

  • AI systems support business processes but do not replace professional judgement
  • No hiring decision is made solely through automated decision-making
  • Human oversight is maintained
  • Processing is carried out in compliance with UK GDPR
  • Clients may request further information regarding AI-supported processes

7. Lawful Basis for Processing

We process client personal data under the following lawful bases:

  • Legitimate interests (provision of recruitment services)
  • Contractual necessity (delivery of agreed services)
  • Legal obligation (financial and employment law compliance)
  • Consent, where required

8. Sharing Your Data

We may share client data with:

  • Candidates (where relevant to recruitment processes)
  • Payroll providers
  • Compliance and vetting partners
  • IT and recruitment system providers
  • Professional advisers (legal, financial, or regulatory where required)

All third parties are required to process data securely and lawfully.

 

9. Data Retention

We retain client data only for as long as necessary to:

  • Provide recruitment services
  • Fulfil contractual obligations
  • Meet financial, tax, and legal requirements

Data is securely deleted in line with our internal data retention policy.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure (where applicable)
  • Restrict or object to processing
  • Request data portability

Requests can be made using the contact details on our website.

11. Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

 

12. Complaints

If you have concerns about how your data is handled, you may raise a complaint using our Complaints Policy.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

13. Changes to This Notice

This notice may be updated from time to time. The latest version will always be available on our website.

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