Prompt Payment Policy

RD1 is committed to paying suppliers, subcontractors, and self-employed contractors promptly and in accordance with agreed terms, recognising the importance of cash flow to the small businesses and individuals we work with.

RD1's standard payment terms are 30 daysfrom receipt of a valid invoice, unless a shorter period is agreed in a specific contract. Placed workers paid via RD1's PAYE or umbrella arrangements are paid weekly/monthly in line with their engagement terms, regardless of when RD1 receives payment from the end client.

Invoices are processed on receipt and queried promptly if there is a discrepancy, rather than left unresolved; RD1 does not make undisclosed deductions from supplier or contractor payments; and disputes over an invoice are raised and resolved separately from payment of any undisputed amount.

For agency workers, RD1's pay arrangements and any deductions are set out transparently in the Key Information Document provided before an assignment begins, in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Any supplier, contractor, or worker with a payment query should contact RD1 via accounts@rd1.co.uk in the first instance.